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Most Frequently Asked 50 Questions and Their Answers

What should I bring with me coming to hospital?

You should bring your daily clothes, pyjamas, underclothes, socks, slippers, sweatsuit and sports shoes. And you also should bring bath sponge, soap, champoo, toothbrush and paste. Male patients who want to shave themselves can only use electric shaver, so they can bring their shavers, which will be hid by the nurse of relevant floor. No cigarette is sold in the cafetaria of hospital, so the patients should also bring it with themselves. (Smoking is only allowed in smoking room of the hospital). You should not bring valuable pieces or high amounts of cash. However, if necessary, you may use the safe box in the business office.


What is the average stay?

It mostly depends on the patient, but generally in between 3-6 weeks.


What kind of treatments do you have?

Medical treatment, individual therapy, group therapy, biblio-therapy, behavior therapies, psycho-education and family counselling, hobby and art therapy, social skills training and electro-convulsive treatment are employed in our hospital.


Will I have therapy?

All psychiatrists and psychologists are certificate psychotherapists trained in therapeutic education. Appropriate psychotherapeutic approach is selected and employed for each patient.


Under which circumstances do you give electro-convulsive treatment (ECT)?

Mostly, for severe depression (melancholia). Some patients diagnosed with mania and schzophrenia can be treated with ECT.


If ECT is decided, in what frequency and how many times will it be given?

6-12 times in total, two or three times in a week is an option. Generally, we give it seventh times, three in a week.


Do I have the option for not taking the medicines?

We give medicines so selectively and use as less possible medical treatment as we can. This is the necessary code of using medicines scientifically. Some patients are treated only with psychotherapeutic methods. However, if the patient’s need for medicines is decided, we give adequate information about that, too. If your doctor decides that you must use medicines, you should know that using medicines is for your advantage. If you do not take your medicines at a point you must do, your treatment will bear no results. Moreover, in some emergency cases, medical treatment can begin immediately.


Can I participate in group therapies?

Not each patient is desired to participate in group therapies. However, if you are asked to join group therapy, this means it is necessary for your special condition. In this case, it would be in your great favour to participate in group therapies. Moreover, group therapies will be conducted synchronically with individual therapies. We cannot sustain your therapy if you do not participate in your group therapy.

What would be benefit of psychological tests you make?

There are so many psychological tests and scales in our hospital, which are personality tests, projective tests, neur-psychological tests, intelligence tests and clinical scales. Your doctor and psychologist will decide altogether which tests and scales will be for you. These tests and scales will help us know and understand you better, reinforce our clinical diagnosis and shed light on therapy process.


Do you treat non-psychiatric disorders?

We make required examinations for non-psychiatric complaints, signs and findings and ask consultation when necessary. In emergency cases, we send the patient to the relevant hospital with ambulance.


Can I have other medicines I used with me?

You must inform your doctor about your all medicines whether they be about psychiatry or another medical branch. All medicines you used during your stay will be given by nurses. It is not right and allowed that you use any kind of medicine without informing your doctor and nurse. Please consider that there may be some kind of interaction between medicines.


Will I recover completely? Can you guarantee this?

There is no guarantee in medicine. Our psychiatrists and psychologists follow latest developments closely. Our treatment methods are the most updated ones. Some of the psychological disorders are recovered completely, while a part of them recover substantially and so many people become functional in their daily lives (school/work, human relations, personal care).


How often will I see my psychiatrist and psychologist?

Generally, you can see them every day. Your psychiatrist and psychologist will implement your treatment design step by step and see you frequently. You can also see the hospital’s dietitian weekly.


How can I learn my daily meeting hours?

The list is hung on the board in the floor for psychiatrists on 9.30 a.m each day. And you can check you hour from the list. Besides, hours of group psychotherapy, biblio-therapy, behavior therapy, psycho-education and family counselling, hobby and art therapy, social skills training are also written there.


Will my information remain confidential?

Be sure that the information you give will be kept confidential.


May I be on leave when I want?

You can decide with your psychiatrist when you will be on leave. This may not be appropriate for your treatment process.


May I be on leave on my own?

Our patients are only allowed to be on leave with their first degree relatives. If one of your first degree relatives cannot come, you should see your doctor and find a solution together.


May I be on overnight leave?

Our patients are only allowed to leave in the day and return in the same day. Overnight leaves are not allowed.


Can I leave or take my patient out whenever I want?

You can do this, but if this patient is taken out before his treatment is over, you will have the legal obligation in case he harms himsel or people around him.


What is the responsibility of patient’s relatives?

Some of our patients do not accept their situation, may not want to stay in the hospital, take their medicines after leaving the hospital or go to their controls. At least, one relative’s cooperation with the patient’s doctor will influence the treatment course positively.


What kind of social activities do you have in your hospital?

We have a sitting room with fireplace, waterfall street, aquarium, playing room, reading room, library, internet room, room for handicraft, painting and hobby, fitness center, hall for education, conference and cinema, closed circuit music and TV broadcast, outdoor walking, running and bicycle track, pond and a very wide garden with trees. All daily newspapers, weekly and monthly magazines come regularly. Moreover, we provide exercises for getting rid of stress and relaxing, yoga and percussion instrument trainings.


How will I dress within the day?

You should wear casual clothes. You can wander around the hospital with slippers or clean and unworn shoes. You should be careful and not wear your outdoor shoes in the hospital. You should not wear pyjamas, slides or walk in barefeet.


Will you search our dresses, bags or suitcases while entering and leaving the hospital?

Safety of yours and other people is of great importance. All measures are taken for your safety. That is why your dresses, bag or suitcases will be searched by a security staff in company with the nurse.


Can I bring my cellphone with me?

We try not to behave too restrictive in the hospital. If there does not occur any problem about your treatment, you may be allowed to use your cellphone. However, you must not lend your cellphone to anyone.


Can I bring my own laptop to the hospital?

If there does not occur any problem about your treatment, you may be allowed to bring your own laptop. We have free Wi-Fi connections all around the hospital.


May I leave my car in the parking lot during my stay in your hospital?

You must not park your car constantly in the hospital’s lot. In compulsory situations, if you park you car with permission, you must leave its keys to the security.



May I have an attendant with me?

Our hospital is designed to host attendants. However, your doctor will decide if this is necessary.


Who can visit me?

Only family members of patients under 18 can visit them. Other people’s visit are subject to special permission. Visitors may be restricted for the health and safety of patients. Maximum 4 visitors are allowed in one visiting.


How can my relatives have information about me?

The easiest way for your relatives to have information about you is taking an appointment from doctor floor secreatary and meet your doctor face to face. Since our doctors work hard and see patients for most of the time, they may not be able to answer phone calls. If you want to call by phone, it would be better to choose 4-5 p.m to speak the doctor. As there is only night doctor in the hospital at evening, you must not call the hospital at evening to have information.


When can my relatives come and see my doctor? Do they need an appointment?

When your relatives come to visit you, they may not be able to see your doctor. The most secure way of seeing also your doctor is to take an appointment from doctor floor secreatary.


What are the visiting days?

Tuesday, Thursday and Sunday; between 2-5 p.m.


On what hours will we have our meals?

Breakfast is between 8-9 a.m., lunch is between 1-2 p.m., and dinner is between 6-7 p.m.


Why are not the food more fatty and salty?

If the food was fatty and salty, they might be more delicious, yet not healthy. All food in our hospital are prepared under control of dieticians.


Why cannot we have glass cup sor knives?

No sharp objects are allowed in our hospital due to security reasons and neither is allowed to bring them from outside.


Can I bring or order takeaway food?

No takeaway is allowed in the hospital due to healthcare and cleaning conditions. No food or drinking is allowed in the rooms.


Does the hospital have an hairdresser?

We have hairdresser for both men and women. Men’s hairdresser can shave them; women’s hairdresser may set, cut and dye women’s hair.


How can I have my clothes washed?

You can have your clothes washed in our laundry paying at a charge.


Where can I smoke?

A special smoking room is reserved in the hospital where you can smoke. No smoking is allowed in rooms, floors and other parts of the hospital. If anyone smokes, fire alarm goes off.


Can I buy books from library?

Our hospital has its own publications. You can find samples of these books in our hospital’s library and make use of them during your stay in our hospital. And you also can buy whatever books you want, our patient guides will help you in this.


Are other patients dangereous?

Patients in our hospital are not considered “dangereous”. However, we have to take immediate measures for some patients from time to time and necessary attempts are made for these patients in a short time.  We have a special floor and very secure rooms for such patients. Such patients will heal in a short time and go to other patient floors.


What must I do if I see inappropriate behaviors of other patients?

If you see such behaviours, you must immediately inform security staff about the issue. And if you cannot have any point in short time, you should inform your doctor, too.


Hospital makes me bored. Can I have the treatment outside?

That you take your medicines under doctor control makes you use the most effective one with least side effect. Only after the dose of a medicine is determined, you can use this medicine at home. A patient staying in a hospital due to his surgery cannot leave the hospital saying “I’m bored”. So does a patient with psychological disorders. After you have enough days of treatment, your doctor will not keep you in the hospital for even one extra day.


Am I in a too bad situation to stay in the hospital?

You may need to stay in the hospital for various reasons psychiatrically. Emergent cases, resistant patients that cannot be diagnosed in outpatient ways or do not response to treatment, cases requiring heavy behavior therapy, patients to go under ECT, patient that should stay away from their own environment for a little while and substance addicts must be treated in-patient. You may be recommended to stay in hospital as a part of treatment process rather than being in a “bad” situation.


Can I have a daily treatment without staying here?

Our working system is designed for in-patient treatment. We do not have such a system that treats people with outpatient methods every day.


(For addicts) Can I quit using substance without staying in the hospital?

Treatment for substance addiction can only be through outpatient methods, de-toxification, motivator meeting method, individual and group psychotherapies and behavior psychotherapies. So, substance addiction treatment cannot be administered monitoring with outpatient methods.

Do you have an agreement with SSI (Social Security Instution)

Our hospital has agreement with SSI. And we can provide medicine and incapacity report.


How will we make payments?

Payments are weekly taken in advance.


Will I have an incapacity report after leaving the hospital?

Medical board of the hospital will decide this.


Can I see my doctor and my psychologist after my stay?

Our doctors and psychologists follow our previous patients after their stay in our hospital, too. We have reserved days for this. You may take an appointment from our secreatary after your stay ends.


We hope you get better soon…

We are here to help you +90 312 812 00 12